In every industry — whether it's healthcare, retail, hospitality, construction, or technology — strong leadership is the difference between an organisation that thrives and one that merely survives. Employers across Australia are actively searching for people with the communication, strategic thinking, and team management skills to step into supervisory and management roles. A nationally recognised leadership qualification is one of the most powerful ways to demonstrate you have what it takes.
The Australian Business Services Training Package
The BSB50420 Diploma of Leadership and Management and its counterpart, the BSB60420 Advanced Diploma of Leadership and Management, sit within Australia's Business Services Training Package — one of the most widely delivered VET qualifications in the country. They are respected by employers across all sectors and recognised under the Australian Qualifications Framework (AQF).
What Will You Learn?
The Diploma covers 12 units of competency spanning the full spectrum of modern management:
- Communicating with influence in professional settings
- Developing critical thinking skills in your team
- Managing effective workplace relationships
- Building and monitoring operational business plans
- Developing and applying emotional intelligence
- Managing team effectiveness and performance
The Advanced Diploma builds on these foundations with higher-level units focused on strategic transformation, cross-organisational leadership, and developing others as critical thinkers.
Roles You Can Pursue
Graduates of these programs regularly move into roles such as:
- Team Leader or Supervisor
- Operations Manager
- Project Manager
- Business Development Manager
- HR Manager or Generalist
- Managing Director (Advanced Diploma)
Industry-Independent Relevance
One of the great strengths of these qualifications is their industry-neutral design. Whether you work in construction, education, finance, aged care, or retail, the leadership and management competencies translate directly. Many students use them as a springboard into university programs — the qualification provides recognised credit towards a range of Bachelor of Business degrees.
Study at Accord College
Accord College delivers both the Diploma and Advanced Diploma of Leadership and Management with face-to-face learning at our Werribee campus. Our small class sizes mean you get real attention from trainers with genuine management experience. Explore the Diploma or view the Advanced Diploma to find the right level for where you are in your career.
